It is our aim that every item arrives in great condition and we hope you’re always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it doesn’t quite match the description on site, please advise Customer Service as soon as possible. Where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.
REFUNDS
Please allow 7 days from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. You will receive an email confirming your account has been credited once your refund is processed.
REQUEST THE ORDER CANCELLATION:
Orders in the “Processing” phase will be canceled free of charge and fully refunded.
Visit order page or CLICK HERE, next to your order click: “Cancel” button.
For information or help contact us from the Helpdesk on the “Contact us” page.